Welcome to our Privacy Policy

Your Contact for Data Protection:

What Kind of Information we collect:

We collect and process information you as our customer or potential customer provide to us. However there is information we may collect automatically or receive from other sources as well and use it combined with the information you provided. In general we may collect and process the following types of personal information:

• Identification data – Full name, date of birth, personal identification number, and identification document data.
• Contact information – Phone number, e-mail, correspondence address, communication language.
• Payment information – We collaborate with third-party service providers to facilitate payments. These service providers share payment information with us to help manage and process your reservation.
• Driver’s license number and expiration date – Vehicle rental information, including the location of where the vehicle is rented, date of rental, type of rental and your preferences.
• Your location if you allow us to see your current location to help us find the nearest reservations available.
• Information about service use habits – Allowing us to perform customer research measures regarding your behavior to analyze this information for business development purposes.
• Data obtained and/or created observing the measures provided by regulatory enactments – Communication data collected when you visit our office, e-mail, information and other means of communication, e.g. social media, data obtained when you visit our websites or communication channels. These data are being collected only through a website. Marketing channels only routes the traffic to a website processing data obtained at the website, but not obtaining data on our behalf.
• Data related to services you used – e.g. fulfillment or non-fulfillment of contracts, performed deals, use of the website, concluded and expired contracts, submitted applications and complaints, and service payments.
• Data regarding the habits – Preferences and satisfaction (like service use activity, used services, personal settings, answers to the questionnaires, customers’ satisfaction, etc.).
• IP address – The date and time you accessed our services, the hardware, software, or internet browser you used, and info about your computer’s operating system like application versions and your language settings.
• Information provided by social media providers – When you connect your user account to your social media account, it might initiate data exchanges between us and the social media provider. You always have the option to decline sharing that data.
• Information about other individuals you provided to us, such as emergency contact information – It is important to clarify that you are responsible for informing any individuals whose personal data you have provided to us. They should be made aware that you have shared their information and understand how we will use it, as outlined in this policy.
• Cookie data – We may also obtain information about you to display more relevant ads, such as additional cookie data provided to us by our social media partners. Please see our Cookie Policy for more information.
• Data about participation in games and events arranged by us (like obtained points, prizes won within the games or events, etc.).

SMS Terms & Conditions

“No mobile opt-in will be shared with third parties for marketing purposes.”